Privacy Policy

1. Defintions:

1. Within this document, "VolleyPlus", "Volley+", "we" or "us" refers to the registered Australian company, "VolleyPlus Pty Ltd" with registered ACN 608 922 783.
2. Within this document, 'website' refers to the VolleyPlus online website, www.volleyplus.com.au and all associated pages and domains.
3. Within this document, 'mobile application' refers to the VolleyPlus mobile application found in the iOS App Store and Google Play store.

2. Purpose of this policy:

This Privacy Policy explains the information that we collect about users of the VolleyPlus mobile application and website, how we use that information, and with whom we share it. If we make any material changes to our privacy practices, we will post a revised Privacy Policy on this page and announce on our Facebook page (www.facebook.com/Volley+Sports), with a summary of changes.

3. Information we collect

Information collected automatically: When you use the mobile application or website, we automatically collect and store information about your mobile device or browser and your activities. This information includes:

• Your mobile device's unique ID number
• Your mobile device's geographic location while the app is actively running
• Technical information about your mobile device (such as type of device and operating system)
• Your preferences and settings (time zone, language, privacy preferences, product preferences, etc.)
• The buttons, controls and ads you clicked on (if any)
• How long you used the mobile app and which services and features you used

4. Information you choose to provide:

In order to register, you will be asked to provide your email address and a mobile phone number. Your email address and/or mobile can be used for you to retrieve a forgotten password and to contact you with regards to the product you have signed up for.

You may also be required to provide information about yourself (such as your gender). Any additional image or information you provide may be publicly displayed. If you wish, we will delete your account information; to do so, please close your account by sending an email to support@volleyplus.com.au

5. Third Party Disclosure:

VolleyPlus Pty Ltd will never disclose any information you provide to us that is not publically available, to any third party or other member without your express consent via email. This excludes the use of mailchimp.com to send out marketing campaigns, and 5centsms.com.au that we use to communicate via SMS. We use mailchimp and 5centsms due to their Privacy Policies that are in line with our own. Your email/SMS will be used to send any promo required, which you can opt-out of.

6. Administration of this policy:

1. This Policy was approved by: Geoff Taylor, Director, VolleyPlus
2. This Policy was last reviewed and applied from: May 30th, 2023 (Summary: No changes were applied to the wording of this policy)
3. This Policy is due to be reviewed on: 30th May, 2024
4. Amendment applied on: 22nd October, 2026 (Summary: Section 8, "Cookies and advertising tracking", was added to cover the Meta Pixel and the cookie consent banner. No other wording was changed.)

7. Further Information:

If you have any questions, please contact us by sending an email to support@volleyplus.com.au or writing to VolleyPlus Pty Ltd, 22-24 Syme Street, Brunswick, VIC, AUSTRALIA 3056.

8. Cookies and advertising tracking (added 22nd October, 2026):

Our website uses the Meta Pixel (Facebook and Instagram advertising) to measure the effectiveness of our advertising and to show relevant Volley+ advertising to people who have visited our website. The Meta Pixel only operates if you choose “Accept” on the cookie banner shown on your first visit. If you decline, or do not make a choice, nothing is sent to Meta.

If you accept, the Meta Pixel records the pages you view, the competition and venue pages you look at, and when you start and complete a team registration (including the competition, venue and night registered for). It also sets cookies on your browser (such as “_fbp”) that Meta uses to recognise your browser. We have configured the Pixel so that it does not send your name, email address, phone number, team name or the contents of forms to Meta. Meta Platforms, Inc. processes this information under its own privacy policy and may link it to your Facebook or Instagram account.

Your choice is stored in a cookie named “vp_consent” on our website for 12 months. You can change or withdraw your choice at any time using the “Cookie preferences” link in the website footer, or by clicking here. Withdrawing your consent stops the Pixel on every page you visit afterwards. You can also remove Meta’s cookies by clearing your browser cookies.

Our website also uses a session cookie that is strictly necessary for logging in and registering a team. This cookie is not used for advertising and does not require consent.