Insurance & How To Claim
Our insurance is provided by Berkshire Hathaway Specialty Insurance
Players of social sporting competitions should be aware of many competitions that do not provide accident insurance and have a, 'play at own risk' policy or note that they have 'Public Liability Coverage' as though this is an added bonus - all businesses require Public Liability, and play no part in your health insurance coverage.
IMPORTANT NOTICE: If you did not QR Check In at the venue prior to your game and/or did not have an incident report done at the time of the injury, we cannot forward your claim for coverage. Please ensure you follow these guidelines so that you can receive coverage should anything happen. From January 31st, 2024 a claim process must commence within six months by completing the steps listed below in 'MAKE A CLAIM'.
VolleyPlus Pty Ltd (Volley+) does not represent itself as an insurance provider. We purchase accidental player insurance and then provide it to all teams.
PLEASE NOTE: Federal Government Legislation prevents insurance companies from paying any insurance benefit for a medical service that is covered by Medicare. This legislation also applies to the Medicare gap. In addition to these policies all participants are encouraged to take out private health insurance.
The program seeks to provide benefits to those most exposed and to maintain protection at the lowest possible cost. It therefore cannot provide 100% cover or a benefit for every loss that occurs. Federal Government Legislation prevents insurance companies from paying any insurance benefit for a medical service that is covered by Medicare. This legislation also applies to the Medicare gap. In addition to these policies all participants are encouraged to take out private health insurance.
| Benefits | Sum Insured |
|---|---|
| Accidental Death - Age: 18+ | $50,000 |
| Accidental Death - Age: Under 18 | $10,000 |
| Capital Benefits | $50,000 |
| Loss of Income – (104 weeks, 14-day excess) | 85% of salary up to $350 max |
| Non Medicare Medical Expenses (85%, $50 excess) | $1,000 |
| Accidental HIV Infection Benefit | $10,000 |
| Coma Benefit | $100 per day (up to 90 days) |
| Modification Benefit | $10,000 |
| Student Tutorial Benefit | $350 (Up to 26 Weeks) |
| Unexpired Membership Benefit | $500 |
| Accomodation and Transport | $500 |
| Out of Pocket Expenses | $500 |
| Dependent Child Benefit | $5,000 per child (up to $15,000 per family) |
| Domestic Help Benefit | $350 (Up to 26 Weeks) |
| Education Fund Benefit | $5,000 per child (up to $15,000 per family) |
| Home Care Benefit | $250 per week (up to 52 Weeks) |
| Home Nursing Expenses | $500 per week (up to 12 Weeks) |
| Chauffer Benefit | $2,000 |
| Funeral Expenses | $10,000 |
| Workplace Trauma Benefit | $1,000 per week (Up to $10,000) |
To get the process underway, please click the 'MAKE A CLAIM' button above. If you are not already, you will be directed to log in with your Volley+ QR User Account.
Once logged in, you will be given a list of games you have played in the last 6 months to make a claim. A claim must be presented to Volley+ within six months of the injury occurring. The games listed in red, indicates that we have no injury incident report uploaded into the system. However, while a slim chance, it could be a clerical issue of a report being uploaded to the wrong team or perhaps even an upload error. Our staff at venues upload at the end of the night, but the physical copy is always sent back to our office as well - we will check this for you.
Once you have selected your match you are making a claim for, please complete the form details. Once done, our team will confirm your incident or make contact to request more information.
The next stage will be to provide you a form to complete, and forward to the insurance company claims department who will progress your claim from there.
We are not an insurance company or broker, nor legally can we represent ourselves as one. Just like we would not give you medical advice, we would also not give you insurance advice. It is not that we are not wanting to be helpful. We do however, have an amazing broker who will assist you from start to end.